Our Privacy Policy & Data Protection
At Stephanie Cole Design we are committed to respecting and maintaining your privacy & data. This policy lets you know how we collect, protect and use information we may gather about you.
Information we collect
-If you contact me through email I may keep these for record of our correspondence.
-In order to make a purchase you will need to disclose your name, address, payment method & email address (which you have authorized our trusted e-commerce platforms Etsy & Not On The Highstreet to disclose to us upon purchasing) We cannot see or store your payment details which are all handled by Paypal, Etsy or Not On The Highstreet.
-If you sign up or opted in for our newsletter I will keep your email address for getting in touch about future news & information. We use MailChimp for our mailing list who are fully GDPR compliant.
We will always endeavour to maintain your privacy & will never sell or misuse your personal data.
Why it is collected
When you purchase from us we need your details to process your order & any subsequent customer support required. We are also legally required to keep records for HMRC purposes for seven years.
I share information with my selling platforms as necessary to provide you my services and comply with my obligations under Seller Policies and Terms of Use, and for those reasons only. We do not share any of your data with third parties, unless we are required to by law, or for the purposes of fulfilling your delivery with our carefully selected third party delivery partners (we only ever use compliant companies such as Royal Mail or DPD).
If you have opted in to our newsletter, only then will we occasionally market to you. You will only receive emails from ourselves & are free to unsubscribe at any time.
Cookies
Our website uses “cookies” to track use and allow customers to engage our website. Please note that these cookies do not contain or pass any personal, confidential or financial information or any other information that could be used to identify individual visitors or customers purchasing from our website. Please note that you are free to refuse cookies. However, for purely technical reasons this may restrict your experience on this site.
Security
We take all reasonable precautions and measures to keep data secure and protected against being lost, misused or disclosed and ensure the companies we work alongside share these same high standards & commitments. In the event of a breach in security, parties involved will be notified as soon as possible.
Our privacy policy is subject to change with immediate effect, please familiarize yourself with our terms regularly.
You have the right to obtain or be removed from our records, change your details on file or raise a complaint. Please contact us at [email protected]
Information we collect
-If you contact me through email I may keep these for record of our correspondence.
-In order to make a purchase you will need to disclose your name, address, payment method & email address (which you have authorized our trusted e-commerce platforms Etsy & Not On The Highstreet to disclose to us upon purchasing) We cannot see or store your payment details which are all handled by Paypal, Etsy or Not On The Highstreet.
-If you sign up or opted in for our newsletter I will keep your email address for getting in touch about future news & information. We use MailChimp for our mailing list who are fully GDPR compliant.
We will always endeavour to maintain your privacy & will never sell or misuse your personal data.
Why it is collected
When you purchase from us we need your details to process your order & any subsequent customer support required. We are also legally required to keep records for HMRC purposes for seven years.
I share information with my selling platforms as necessary to provide you my services and comply with my obligations under Seller Policies and Terms of Use, and for those reasons only. We do not share any of your data with third parties, unless we are required to by law, or for the purposes of fulfilling your delivery with our carefully selected third party delivery partners (we only ever use compliant companies such as Royal Mail or DPD).
If you have opted in to our newsletter, only then will we occasionally market to you. You will only receive emails from ourselves & are free to unsubscribe at any time.
Cookies
Our website uses “cookies” to track use and allow customers to engage our website. Please note that these cookies do not contain or pass any personal, confidential or financial information or any other information that could be used to identify individual visitors or customers purchasing from our website. Please note that you are free to refuse cookies. However, for purely technical reasons this may restrict your experience on this site.
Security
We take all reasonable precautions and measures to keep data secure and protected against being lost, misused or disclosed and ensure the companies we work alongside share these same high standards & commitments. In the event of a breach in security, parties involved will be notified as soon as possible.
Our privacy policy is subject to change with immediate effect, please familiarize yourself with our terms regularly.
You have the right to obtain or be removed from our records, change your details on file or raise a complaint. Please contact us at [email protected]
